:root{
  --tosca:#00a99d;--tosca-2:#14b8a6;--tosca-dark:#04756f;--tosca-deep:#0f766e;--tosca-soft:#e9fffb;
  --orange:#ffb020;--red:#ef4444;--green:#22c55e;--blue:#2563eb;--purple:#7c3aed;
  --text:#1f2937;--muted:#64748b;--border:#e2e8f0;--bg:#f3f8f8;--white:#fff;--soft:#f8fafc;
  --shadow:0 18px 45px rgba(15,118,110,.10);--shadow-soft:0 8px 22px rgba(15,23,42,.06);--radius:22px;--radius-sm:14px;
  --sidebar:#063b3d;--sidebar-2:#082f35;
}
html[data-theme=dark]{
  --bg:#091316;--white:#101b20;--soft:#142329;--text:#e5f6f4;--muted:#9fb7b5;--border:#24383d;--tosca-soft:#0c302f;
  --shadow:0 18px 50px rgba(0,0,0,.25);--shadow-soft:0 8px 24px rgba(0,0,0,.22);--sidebar:#061a1d;--sidebar-2:#0b2529;
}
*{box-sizing:border-box}html{scroll-behavior:smooth}body{margin:0;font-family:Inter,ui-sans-serif,system-ui,-apple-system,"Segoe UI",Roboto,Arial,sans-serif;background:linear-gradient(135deg,#f0fffc 0%,var(--bg) 35%,#f6f8fb 100%);color:var(--text);min-height:100vh}html[data-theme=dark] body{background:radial-gradient(circle at top right,rgba(0,169,157,.18),transparent 32%),var(--bg)}a{text-decoration:none;color:inherit}.app-shell{min-height:100vh;display:flex}.mobile-backdrop{display:none}
.sidebar{width:292px;background:linear-gradient(180deg,var(--sidebar) 0%,var(--sidebar-2) 100%);color:#dffaf7;display:flex;flex-direction:column;position:fixed;left:0;top:0;bottom:0;z-index:1040;box-shadow:14px 0 36px rgba(8,47,53,.22)}.sidebar:before{content:"";position:absolute;left:0;right:0;top:0;height:210px;background:radial-gradient(circle at 40px 35px,rgba(20,184,166,.42),transparent 45%),radial-gradient(circle at 230px 120px,rgba(255,255,255,.10),transparent 35%);pointer-events:none}.brand{position:relative;display:flex;gap:14px;align-items:center;padding:24px 22px 22px;border-bottom:1px solid rgba(255,255,255,.10)}.brand-logo{width:52px;height:52px;border-radius:18px;background:linear-gradient(135deg,var(--tosca),#67e8f9);display:flex;align-items:center;justify-content:center;color:#fff;font-weight:900;font-size:24px;box-shadow:0 15px 28px rgba(0,169,157,.28)}.brand-title{font-size:22px;font-weight:950;color:#fff;letter-spacing:-.02em}.brand-subtitle{font-size:12px;color:#b7fff6;font-weight:700;letter-spacing:.08em;text-transform:uppercase}.menu{position:relative;padding:16px 12px;overflow:auto;flex:1;scrollbar-width:thin;scrollbar-color:rgba(255,255,255,.25) transparent}.menu a,.menu-label{display:flex;align-items:center;gap:12px;padding:11px 13px;border-radius:15px;margin-bottom:6px;color:#c7ece8;font-weight:800;transition:.18s}.menu a i{font-size:17px;width:22px;text-align:center;color:#8ef2e8}.menu a:hover,.menu a.active{background:rgba(255,255,255,.12);color:#fff;transform:translateX(3px);box-shadow:inset 3px 0 0 #5eead4}.menu a.active i,.menu a:hover i{color:#fff}.menu-label{font-size:11px;text-transform:uppercase;letter-spacing:.10em;color:#80c8c1;margin-top:14px;margin-bottom:6px;padding-bottom:4px}.sidebar-user{position:relative;margin:12px;padding:14px;border:1px solid rgba(255,255,255,.12);border-radius:20px;background:rgba(255,255,255,.08);display:grid;grid-template-columns:42px 1fr auto;gap:11px;align-items:center;backdrop-filter:blur(10px)}.avatar-circle{width:42px;height:42px;border-radius:14px;background:linear-gradient(135deg,#fff,#a7fff5);color:var(--tosca-dark);display:flex;align-items:center;justify-content:center;font-weight:950}.user-name{font-weight:900;color:#fff;line-height:1.15}.user-meta{font-size:12px;color:#b6dcd9;margin-top:3px}.sidebar-actions{display:flex;gap:6px}.logout,.theme-btn{width:34px;height:34px;border:0;border-radius:12px;background:rgba(255,255,255,.12);color:#e7fffb;display:flex;align-items:center;justify-content:center;cursor:pointer;transition:.15s}.logout:hover,.theme-btn:hover{background:#fff;color:var(--tosca-dark)}
.main{margin-left:292px;flex:1;min-width:0}.main-auth{margin-left:0;display:flex;align-items:center;justify-content:center;min-height:100vh;padding:24px}.topbar{min-height:86px;background:rgba(255,255,255,.82);backdrop-filter:blur(16px);border-bottom:1px solid rgba(0,169,157,.10);display:flex;align-items:center;padding:0 30px;gap:16px;position:sticky;top:0;z-index:20;box-shadow:0 10px 26px rgba(15,118,110,.06)}html[data-theme=dark] .topbar{background:rgba(16,27,32,.86);border-color:var(--border)}.hamburger{display:none;border:0;background:linear-gradient(135deg,var(--tosca),var(--tosca-dark));color:white;border-radius:14px;width:44px;height:44px;font-size:23px}.top-title{min-width:0}.breadcrumb-mini{font-size:12px;color:var(--tosca-dark);font-weight:850;text-transform:uppercase;letter-spacing:.08em;margin-bottom:4px}.topbar h1{font-size:26px;margin:0;font-weight:950;letter-spacing:-.03em}.top-actions{margin-left:auto;display:flex;gap:10px;align-items:center}.top-date{border:1px solid var(--border);background:var(--white);border-radius:14px;padding:8px 12px;font-size:13px;color:var(--muted);font-weight:800;box-shadow:var(--shadow-soft)}.content{padding:28px 30px 40px}.container-fluid{max-width:1600px}
.card,.kb-card,.login-card,.stat{background:rgba(255,255,255,.96);border:1px solid rgba(0,169,157,.12);border-radius:var(--radius);box-shadow:var(--shadow);overflow:hidden}html[data-theme=dark] .card,html[data-theme=dark] .kb-card,html[data-theme=dark] .login-card,html[data-theme=dark] .stat{background:var(--white)}.card,.kb-card{margin-bottom:22px}.kb-card{padding:20px}.card-header{display:flex;justify-content:space-between;align-items:center;gap:16px;padding:18px 22px;border-bottom:1px solid var(--border);background:linear-gradient(90deg,rgba(233,255,251,.9),rgba(255,255,255,.75))}html[data-theme=dark] .card-header{background:linear-gradient(90deg,rgba(20,184,166,.08),transparent)}.card-header h2,.card-header h3{margin:0;font-size:18px;font-weight:950;letter-spacing:-.02em}.card-body{padding:22px}.grid{display:grid;gap:18px}.grid-2{grid-template-columns:repeat(2,minmax(0,1fr))}.grid-3{grid-template-columns:repeat(3,minmax(0,1fr))}.grid-4{grid-template-columns:repeat(4,minmax(0,1fr))}.grid-5{grid-template-columns:repeat(5,minmax(0,1fr))}.stat{padding:20px;position:relative;min-height:128px}.stat:before{content:"";position:absolute;right:-36px;top:-42px;width:132px;height:132px;background:linear-gradient(135deg,rgba(20,184,166,.20),rgba(103,232,249,.18));border-radius:50%}.stat:after{content:"";position:absolute;right:22px;bottom:18px;width:34px;height:34px;border-radius:13px;background:rgba(0,169,157,.10);border:1px solid rgba(0,169,157,.18)}.stat-label{position:relative;color:var(--muted);font-weight:900;font-size:13px;text-transform:uppercase;letter-spacing:.05em}.stat-value{position:relative;font-size:36px;font-weight:950;margin-top:8px;color:var(--tosca-dark);letter-spacing:-.04em}.stat-sub{position:relative;color:var(--muted);font-size:13px;margin-top:5px;font-weight:700}
.table-wrap{overflow:auto;border-radius:18px;border:1px solid var(--border);background:var(--white)}.table{width:100%;border-collapse:separate;border-spacing:0;min-width:980px;margin:0}.table th{background:linear-gradient(180deg,#f5fffd,#eefbf8);text-align:left;padding:14px 13px;border-bottom:1px solid var(--border);font-size:12px;color:#0f766e;text-transform:uppercase;letter-spacing:.06em;white-space:nowrap;font-weight:950}.table td{padding:13px;border-bottom:1px solid var(--border);vertical-align:top}.table tr:last-child td{border-bottom:0}.table tr:hover td{background:#fafffe}html[data-theme=dark] .table th{background:#142b2c;color:#8df1e7}html[data-theme=dark] .table tr:hover td{background:#13262a}.table-sm th,.table-sm td{padding:10px}.table b{font-weight:900}.form-grid{display:grid;grid-template-columns:205px 1fr;gap:15px 17px;align-items:start}.form-label{font-weight:900;padding-top:10px;color:var(--text)}.input,.select,.textarea,.form-control,.form-select{width:100%;padding:11px 13px;border:1px solid #cbd5e1;border-radius:14px;font:inherit;background:var(--white);color:var(--text);box-shadow:none}.textarea{min-height:104px;resize:vertical}.input:focus,.select:focus,.textarea:focus,.form-control:focus,.form-select:focus{outline:0;border-color:var(--tosca);box-shadow:0 0 0 .25rem rgba(0,169,157,.16)}.hint{font-size:12px;color:var(--muted);margin-top:6px;font-weight:700}.searchbar{display:flex;gap:10px;flex-wrap:wrap;align-items:center;padding:14px;border:1px solid rgba(0,169,157,.12);border-radius:20px;background:rgba(255,255,255,.8);box-shadow:var(--shadow-soft)}html[data-theme=dark] .searchbar{background:var(--white)}.searchbar .input,.searchbar .select{max-width:240px}.btn{border:0;border-radius:14px;padding:10px 15px;font-weight:900;display:inline-flex;gap:8px;align-items:center;justify-content:center;transition:.18s;text-align:center;text-decoration:none}.btn:hover{transform:translateY(-1px);filter:brightness(.98)}.btn-sm{padding:7px 10px;font-size:12px;border-radius:11px}.btn-primary{background:linear-gradient(135deg,var(--tosca),var(--tosca-dark));color:white!important;box-shadow:0 10px 20px rgba(0,169,157,.20)}.btn-blue{background:linear-gradient(135deg,#3b82f6,#1d4ed8);color:white!important}.btn-warning{background:linear-gradient(135deg,#fbbf24,#f59e0b);color:#1f2937!important}.btn-danger{background:linear-gradient(135deg,#ef4444,#b91c1c);color:white!important}.btn-success{background:linear-gradient(135deg,#22c55e,#15803d);color:white!important}.btn-muted{background:#e7f0ef;color:#245450!important;border:1px solid rgba(15,118,110,.10)}html[data-theme=dark] .btn-muted{background:#203239;color:#dffaf7!important;border-color:var(--border)}.actions{display:flex;gap:8px;align-items:center;flex-wrap:wrap}.inline-form{display:inline;margin:0}.badge{display:inline-flex;align-items:center;padding:7px 10px;border-radius:999px;font-weight:900;font-size:12px;text-transform:capitalize;white-space:nowrap;margin:2px;border:1px solid transparent}.badge-success{background:#dcfce7;color:#166534;border-color:#bbf7d0}.badge-danger{background:#fee2e2;color:#991b1b;border-color:#fecaca}.badge-warning{background:#fef3c7;color:#92400e;border-color:#fde68a}.badge-info{background:#dbeafe;color:#1e40af;border-color:#bfdbfe}.badge-muted{background:#e5e7eb;color:#374151;border-color:#d1d5db}.alert{padding:14px 48px 14px 16px;border-radius:16px;margin-bottom:18px;font-weight:800;border:1px solid transparent;box-shadow:var(--shadow-soft)}.alert-success{background:#ecfdf5;color:#166534;border-color:#bbf7d0}.alert-danger,.alert-error{background:#fef2f2;color:#991b1b;border-color:#fecaca}.alert-warning{background:#fffbeb;color:#92400e;border-color:#fde68a}.alert-info,.alert-primary{background:#eff6ff;color:#1e40af;border-color:#bfdbfe}
.login-card{max-width:460px;width:100%;padding:36px;border-radius:28px;position:relative}.login-card:before{content:"";position:absolute;inset:-1px;border-radius:28px;background:linear-gradient(135deg,rgba(0,169,157,.30),transparent 40%);z-index:-1}.login-logo{width:72px;height:72px;border-radius:24px;background:linear-gradient(135deg,var(--tosca),#67e8f9);display:flex;align-items:center;justify-content:center;color:white;font-weight:950;font-size:26px;margin:0 auto 18px;box-shadow:0 16px 32px rgba(0,169,157,.25)}.login-card h1{text-align:center;margin:0;font-size:30px;font-weight:950;letter-spacing:-.04em}.login-card p{text-align:center;color:var(--muted);margin-top:8px;font-weight:700}.mb{margin-bottom:16px!important}.mt{margin-top:16px!important}.small{font-size:12px;color:var(--muted)}.text-muted{color:var(--muted)!important}.w-100{width:100%}.nowrap{white-space:nowrap}.empty{padding:28px;text-align:center;color:var(--muted);font-weight:800}.pagination{display:flex;gap:7px;margin-top:18px;flex-wrap:wrap}.pagination a{min-width:38px;text-align:center;padding:9px 12px;border-radius:12px;background:#e7f0ef;color:#245450;font-weight:900;border:1px solid rgba(15,118,110,.10)}.pagination a.active{background:linear-gradient(135deg,var(--tosca),var(--tosca-dark));color:white}.detail-box{border:1px solid var(--border);border-radius:18px;padding:16px;background:linear-gradient(180deg,#ffffff,#fbfffe)}html[data-theme=dark] .detail-box{background:#142329}.detail-title{font-size:12px;color:var(--muted);font-weight:950;text-transform:uppercase;letter-spacing:.06em;margin-bottom:6px}.detail-value{font-weight:800}.kv-list{display:grid;gap:10px}.progressbar{width:100%;height:13px;background:#e5e7eb;border-radius:999px;overflow:hidden}.progressbar span{display:block;height:100%;background:linear-gradient(90deg,var(--tosca),#5eead4);border-radius:999px}.bar-row{display:grid;grid-template-columns:160px 1fr 55px;gap:12px;align-items:center;margin:13px 0}.detail-row{display:grid;grid-template-columns:100px 1fr 190px 56px;gap:10px;align-items:start;margin-bottom:10px}.hidden{display:none!important}.ticket-head{display:flex;align-items:flex-start;justify-content:space-between;gap:18px;margin-bottom:18px;padding:18px;border-radius:22px;background:linear-gradient(135deg,var(--tosca-soft),rgba(255,255,255,.7));border:1px solid rgba(0,169,157,.16)}html[data-theme=dark] .ticket-head{background:linear-gradient(135deg,rgba(0,169,157,.10),transparent)}.ticket-head h2{margin:5px 0 0;font-size:30px;font-weight:950;letter-spacing:-.03em}.ticket-badges{text-align:right}.track{display:flex;gap:10px;margin:18px 0 8px;overflow:auto}.track-step{min-width:155px;border:1px solid var(--border);border-radius:18px;padding:14px;background:var(--white);position:relative;box-shadow:var(--shadow-soft)}.track-step.done{border-color:rgba(0,169,157,.32);background:var(--tosca-soft)}.track-step .dot{width:14px;height:14px;border-radius:99px;background:#cbd5e1;margin-bottom:8px}.track-step.done .dot{background:var(--tosca);box-shadow:0 0 0 5px rgba(0,169,157,.14)}.track-step b{display:block}.track-step small{display:block;color:var(--muted);margin-top:5px}.file-item{display:flex;justify-content:space-between;gap:12px;align-items:center;border:1px dashed rgba(0,169,157,.28);padding:12px;border-radius:15px;margin-bottom:9px;background:rgba(233,255,251,.45)}.file-item a{font-weight:950;color:var(--tosca-dark)}.file-item span{display:block;margin-top:4px}.comment{border:1px solid var(--border);border-radius:18px;padding:15px;margin-bottom:12px;background:#fbfffe;box-shadow:var(--shadow-soft)}html[data-theme=dark] .comment{background:#142329}.comment p{margin:8px 0 0}.check{display:inline-flex;align-items:center;gap:8px;margin:7px 14px 7px 0;font-weight:800}.check-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:4px}.big-rating{font-size:46px;font-weight:950}.suggestion-card{border-color:rgba(0,169,157,.30)}.qr-page{display:grid;grid-template-columns:380px 1fr;gap:28px;align-items:center}.qr-img{width:360px;max-width:100%;border:10px solid white;border-radius:24px;box-shadow:var(--shadow)}.copybox{padding:14px;border:1px solid var(--border);border-radius:16px;background:#f8fafc;word-break:break-all}.mono{font-family:ui-monospace,SFMono-Regular,Menlo,Monaco,Consolas,"Liberation Mono","Courier New",monospace;font-size:12px}.print-only{display:none}
.progress-cell{min-width:138px;max-width:190px}.progress-cell-top{display:flex;align-items:center;justify-content:space-between;gap:8px;margin-bottom:7px}.progress-cell-top b{font-size:13px;color:var(--text)}.progress-cell-top span{font-size:11px;color:var(--muted);font-weight:900}.progress-mini{width:100%;height:11px;background:#e5e7eb;border-radius:999px;overflow:hidden;border:1px solid rgba(148,163,184,.35)}.progress-mini span{display:block;height:100%;background:linear-gradient(90deg,var(--tosca),#67e8f9);border-radius:999px;transition:width .25s ease}html[data-theme=dark] .progress-mini{background:#273449;border-color:#334155}.status-sla-cell{display:flex;flex-direction:column;align-items:flex-start;gap:6px;min-width:155px;max-width:220px}.status-sla-cell .badge{margin:0}.status-sla-date{line-height:1.35}.quick-action-group{display:flex;flex-direction:column;gap:7px;min-width:220px}.quick-action-row{display:flex;gap:6px;align-items:center;flex-wrap:wrap}.quick-action-status-row{padding:7px;border:1px solid rgba(0,169,157,.15);background:linear-gradient(135deg,#f3fffc,#f8fafc);border-radius:16px}.quick-action-status-row .btn{min-width:66px}.quick-status-btn,.quick-wa-btn{white-space:nowrap}.quick-action-group .btn-sm{padding:7px 9px}.quick-action-group form{margin:0}html[data-theme=dark] .quick-action-status-row{background:#172b2d}.table th:nth-last-child(1),.table td:nth-last-child(1){min-width:225px}
@media(max-width:1180px){.grid-5{grid-template-columns:repeat(2,minmax(0,1fr))}.grid-4,.grid-3{grid-template-columns:repeat(2,minmax(0,1fr))}.top-date{display:none}}@media(max-width:1000px){.detail-row{grid-template-columns:1fr}.form-grid{grid-template-columns:1fr}.form-label{padding-top:0}.qr-page{grid-template-columns:1fr}}@media(max-width:820px){.sidebar{transform:translateX(-104%);transition:.22s}.sidebar-open .sidebar{transform:translateX(0)}.sidebar-open .mobile-backdrop{display:block;position:fixed;inset:0;background:rgba(0,0,0,.36);z-index:1030}.main{margin-left:0}.hamburger{display:inline-flex;align-items:center;justify-content:center}.content{padding:18px}.topbar{padding:0 16px}.top-actions{display:none}.grid-5,.grid-4,.grid-3,.grid-2{grid-template-columns:1fr}.searchbar .input,.searchbar .select{max-width:none;width:100%}.ticket-head{display:block}.ticket-badges{text-align:left;margin-top:10px}.check-grid{grid-template-columns:1fr}.quick-action-group{min-width:0}.quick-action-row{gap:5px}.quick-action-status-row .btn{min-width:auto}}@media print{.sidebar,.topbar,.actions,.btn,.searchbar,.pagination,.theme-btn,.mobile-backdrop{display:none!important}.main{margin-left:0}.content{padding:0}.card{box-shadow:none;border:1px solid #ccc}.print-only{display:block}body{background:white;color:#111}.grid,.grid-2,.grid-3,.grid-4,.grid-5{display:grid}.table-wrap{border:0;overflow:visible}.table{min-width:0}}

/* =========================================================
   Light Tosca Management Theme v5
   Lebih terang, modern, dan lebih nyaman untuk dashboard manajemen
   ========================================================= */
:root{
  --tosca:#00a99d;
  --tosca-2:#20c7b8;
  --tosca-dark:#087a72;
  --tosca-soft:#eafffb;
  --text:#1f2937;
  --muted:#64748b;
  --border:#e5edf0;
  --bg:#f5fbfb;
  --white:#ffffff;
  --soft:#f8fcfc;
  --shadow:0 14px 34px rgba(15,118,110,.08);
  --shadow-soft:0 8px 20px rgba(15,23,42,.055);
}
body{background:linear-gradient(140deg,#fbffff 0%,#f5fbfb 42%,#eef9f7 100%)!important;color:var(--text)}
html[data-theme=dark]{--bg:#eef8f7;--white:#fff;--soft:#f8fcfc;--text:#1f2937;--muted:#64748b;--border:#e5edf0;--tosca-soft:#eafffb;--shadow:0 14px 34px rgba(15,118,110,.08);--shadow-soft:0 8px 20px rgba(15,23,42,.055)}
html[data-theme=dark] body{background:linear-gradient(140deg,#fbffff 0%,#f5fbfb 42%,#eef9f7 100%)!important;color:var(--text)}

/* Sidebar dibuat terang, bukan gelap */
.sidebar{background:rgba(255,255,255,.96)!important;color:var(--text)!important;border-right:1px solid rgba(0,169,157,.14);box-shadow:12px 0 28px rgba(15,118,110,.08)!important;backdrop-filter:blur(18px)}
.sidebar:before{height:170px;background:radial-gradient(circle at 38px 30px,rgba(0,169,157,.16),transparent 45%),radial-gradient(circle at 230px 110px,rgba(32,199,184,.12),transparent 36%)!important}.brand{border-bottom:1px solid var(--border)!important}.brand-logo{background:linear-gradient(135deg,var(--tosca),#5eead4)!important;color:#fff!important}.brand-title{color:#17363a!important}.brand-subtitle{color:var(--tosca-dark)!important}.menu a,.menu-label{color:#46646a!important}.menu a i{color:var(--tosca-dark)!important}.menu a:hover,.menu a.active{background:linear-gradient(90deg,#eafffb,#f8fffe)!important;color:#0f766e!important;transform:translateX(2px);box-shadow:inset 4px 0 0 var(--tosca),0 8px 18px rgba(0,169,157,.08)!important}.menu a:hover i,.menu a.active i{color:var(--tosca)!important}.menu-label{color:#7b989b!important}.sidebar-user{background:linear-gradient(135deg,#f5fffd,#ffffff)!important;border:1px solid rgba(0,169,157,.14)!important;box-shadow:0 10px 22px rgba(15,118,110,.07)!important}.avatar-circle{background:linear-gradient(135deg,var(--tosca),#9ff7ee)!important;color:#fff!important}.user-name{color:#17363a!important}.user-meta{color:#668083!important}.logout,.theme-btn{background:#eff8f7!important;color:#0f766e!important;border:1px solid rgba(0,169,157,.12)!important}.logout:hover,.theme-btn:hover{background:var(--tosca)!important;color:#fff!important}

.topbar{background:rgba(255,255,255,.88)!important;border-bottom:1px solid rgba(0,169,157,.12)!important;box-shadow:0 10px 24px rgba(15,118,110,.055)!important}.breadcrumb-mini{color:var(--tosca-dark)!important}.topbar h1{color:#17363a}.top-date{background:#fff;border-color:var(--border);box-shadow:var(--shadow-soft)}
.card,.kb-card,.login-card,.stat{background:#fff!important;border:1px solid rgba(0,169,157,.12)!important;box-shadow:var(--shadow)!important}.card-header{background:linear-gradient(90deg,#f4fffc,#ffffff)!important;border-bottom:1px solid var(--border)!important}.card-header h2,.card-header h3{color:#17363a}.card-subtitle{margin:4px 0 0;color:var(--muted);font-size:12px;font-weight:700}.content{padding-top:24px}.table th{background:#f2fffb!important;color:#0f766e!important}.table tr:hover td{background:#fbfffe!important}.btn-primary{background:linear-gradient(135deg,var(--tosca),var(--tosca-dark))!important}.btn-muted{background:#eff7f6!important;color:#245450!important;border:1px solid rgba(15,118,110,.11)!important}

/* Dashboard Manajemen */
.dashboard-hero{display:grid;grid-template-columns:1fr 300px;gap:20px;align-items:stretch;background:linear-gradient(135deg,#ffffff 0%,#f1fffc 52%,#e6fbf8 100%);border:1px solid rgba(0,169,157,.16);border-radius:28px;padding:24px;box-shadow:var(--shadow);position:relative;overflow:hidden}.dashboard-hero:after{content:"";position:absolute;right:320px;top:-90px;width:240px;height:240px;background:radial-gradient(circle,rgba(0,169,157,.16),transparent 65%);border-radius:50%}.hero-copy,.hero-filter{position:relative;z-index:1}.hero-pill{display:inline-flex;align-items:center;gap:8px;background:#fff;border:1px solid rgba(0,169,157,.16);color:var(--tosca-dark);padding:8px 12px;border-radius:999px;font-weight:900;font-size:12px;text-transform:uppercase;letter-spacing:.06em;box-shadow:var(--shadow-soft)}.dashboard-hero h2{font-size:31px;line-height:1.16;margin:18px 0 8px;font-weight:950;letter-spacing:-.04em;color:#17363a;max-width:760px}.dashboard-hero p{max-width:780px;color:var(--muted);font-weight:700;margin:0}.hero-filter{background:rgba(255,255,255,.84);border:1px solid rgba(0,169,157,.14);border-radius:22px;padding:16px;display:grid;gap:10px;box-shadow:var(--shadow-soft)}.hero-filter label{font-size:12px;font-weight:950;color:var(--tosca-dark);text-transform:uppercase;letter-spacing:.07em}.management-strip{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:14px}.management-pill{display:grid;grid-template-columns:48px 1fr;gap:12px;align-items:center;background:#fff;border:1px solid var(--border);border-radius:22px;padding:15px;box-shadow:var(--shadow-soft)}.management-pill i{width:48px;height:48px;border-radius:17px;display:flex;align-items:center;justify-content:center;font-size:22px}.management-pill span{display:block;color:var(--muted);font-size:12px;font-weight:900;text-transform:uppercase;letter-spacing:.05em}.management-pill b{display:block;font-size:25px;line-height:1;font-weight:950;color:#17363a;margin:4px 0}.management-pill small{display:block;color:var(--muted);font-weight:700}.management-pill.state-good i{background:#dcfce7;color:#15803d}.management-pill.state-warn i{background:#fef3c7;color:#b45309}.management-pill.state-bad i{background:#fee2e2;color:#b91c1c}.kpi-grid{gap:14px}.kpi-card{background:#fff;border:1px solid rgba(0,169,157,.12);border-radius:22px;padding:17px;display:grid;grid-template-columns:50px 1fr;gap:13px;align-items:center;box-shadow:var(--shadow-soft);position:relative;overflow:hidden}.kpi-card:after{content:"";position:absolute;right:-28px;top:-35px;width:90px;height:90px;border-radius:50%;background:rgba(0,169,157,.08)}.kpi-icon{width:50px;height:50px;border-radius:18px;display:flex;align-items:center;justify-content:center;color:#fff;font-size:22px;background:linear-gradient(135deg,var(--tosca),var(--tosca-dark));position:relative;z-index:1}.kpi-label{font-size:12px;color:var(--muted);font-weight:950;text-transform:uppercase;letter-spacing:.055em}.kpi-value{font-size:29px;font-weight:950;line-height:1;margin:5px 0 4px;color:#17363a;letter-spacing:-.03em}.kpi-sub{font-size:12px;color:var(--muted);font-weight:700}.kpi-card.tone-blue .kpi-icon{background:linear-gradient(135deg,#3b82f6,#1d4ed8)}.kpi-card.tone-green .kpi-icon{background:linear-gradient(135deg,#22c55e,#15803d)}.kpi-card.tone-amber .kpi-icon{background:linear-gradient(135deg,#fbbf24,#f59e0b);color:#3f2b00}.kpi-card.tone-red .kpi-icon{background:linear-gradient(135deg,#ef4444,#b91c1c)}.kpi-card.tone-purple .kpi-icon{background:linear-gradient(135deg,#8b5cf6,#6d28d9)}.chart-card .card-body{padding:16px 18px 20px}.chart-shell{height:330px;position:relative}.chart-wide{height:335px}.insight-card .card-body{min-height:250px}.dashboard-bar{grid-template-columns:130px 1fr 48px}.insight-list{display:grid;gap:13px}.insight-list div{display:grid;grid-template-columns:48px 1fr;gap:10px;align-items:center;padding:12px;border:1px solid var(--border);border-radius:16px;background:#fbfffe}.insight-list b{font-size:22px;color:var(--tosca-dark);font-weight:950;text-align:center}.insight-list span{font-size:13px;color:var(--muted);font-weight:750}.management-table .table{min-width:760px}.management-table .table th,.management-table .table td{font-size:13px}.progressbar span,.progress-mini span{background:linear-gradient(90deg,var(--tosca),#5eead4)!important}.status-sla-cell{gap:5px}.badge{font-weight:900}

@media(max-width:1180px){.dashboard-hero{grid-template-columns:1fr}.management-strip{grid-template-columns:repeat(2,minmax(0,1fr))}.dashboard-hero:after{right:-80px}.chart-shell,.chart-wide{height:300px}}
@media(max-width:820px){.dashboard-hero{padding:18px;border-radius:22px}.dashboard-hero h2{font-size:24px}.management-strip{grid-template-columns:1fr}.kpi-card{grid-template-columns:44px 1fr}.kpi-icon{width:44px;height:44px;border-radius:15px}.kpi-value{font-size:25px}.chart-shell,.chart-wide{height:270px}.dashboard-bar{grid-template-columns:1fr}.management-pill{grid-template-columns:42px 1fr}.management-pill i{width:42px;height:42px}}

/* Update tabel permintaan: kolom gabungan agar lebih ringkas */
.table-permintaan-compact th:first-child,
.table-permintaan-compact td:first-child{min-width:185px;max-width:245px}
.ticket-requester-cell{display:flex;flex-direction:column;gap:3px;line-height:1.35}
.ticket-requester-cell .ticket-no{display:inline-block;font-size:12px;font-weight:950;color:var(--tosca-dark);background:var(--tosca-soft);border:1px solid rgba(0,169,157,.20);border-radius:999px;padding:3px 8px;margin-top:2px}
.ticket-requester-cell .requester-name{font-weight:950;color:var(--text);margin-top:4px}
.ticket-requester-cell .requester-meta{line-height:1.35;word-break:break-word}
.progress-status-sla-cell{display:grid;gap:8px;min-width:205px;max-width:260px}
.progress-status-sla-cell .progress-cell{min-width:0;max-width:none;width:100%}
.progress-status-sla-cell .status-sla-cell{min-width:0;max-width:none;gap:5px;padding-top:2px}
.progress-status-sla-cell .status-line,.progress-status-sla-cell .sla-line{display:flex;align-items:center;flex-wrap:wrap;gap:5px}
.table-permintaan-compact th:nth-child(4),
.table-permintaan-compact td:nth-child(4){min-width:215px}
.table-permintaan-compact th:nth-last-child(1),
.table-permintaan-compact td:nth-last-child(1){min-width:210px}
@media(max-width:820px){.table-permintaan-compact th:first-child,.table-permintaan-compact td:first-child{min-width:170px}.progress-status-sla-cell{min-width:185px}}